The Operator provides services to a 24x7 call center. The Operator receives and manages several types of incoming calls including calls to the main hospital number, calls for patient information, pages, code calls and answering service calls. The ideal candidate is able to move easily between calls, treating every caller as a welcome guest. Manages incoming and outgoing c

The Radiology Tech Aide works as a fundamental part of the Radiology healthcare team. Working under the direct supervision of a licensed Imaging Technologist, the Radiology Tech Aide is responsible for assisting Technologists and/or other certified/licensed Radiology staff (i.e. medical assistant, Radiologist, nurse, etc.) as instructed during routine procedures (i.e. suc

With responsibility for designated service lines and acting with a high degree of autonomy, coordinates reviews related to Charge Description Master (CDM) integrity. Implement and standardize charge capture corrective measures and monitoring to ensure effectiveness of changes. Assesses the accuracy and build of all charging workflows in EPIC, including documentation, dict

1. Advises HRBPs, Managers and Executives system wide concerning employee relations issues such as reductions in force, workplace assessments, workplace conflict, etc. Partners with or refers cases to MGB ER for complex investigations related to workplace violence, discrimination, and substance abuse. 2. Conducts sensitive, confidential, objective and thorough investigati

Organizational Relationships Reports directly to the Capacity Command Center Access Director. Acts in a supporting role to the MGB Access Director, contributing to development and continuous engagement of team members, in alignment with MGB Leadership competencies. Creates and fosters Inter professional collaborations with physicians, hospital leadership, team members, an

Role Overview Administrative and clerical activities supporting the PTAC nursing, case management, and bed planning departments along with PTAC leadership Coordinates and supports various meetings including booking conference rooms and taking meeting minutes Keeping teams site and documents up to date and consistent with MGB standards Orders, receives, and unpacks unit su

Provide support for organization of Employee Tools & Experience team's project portfolio, which includes Microsoft 365 apps and services (formerly Microsoft Office) as well as other platforms. Develop project goals, objectives, approach, and scope through negotiation and diplomacy that result in a well defined, well sponsored project. Develop workplans and timelines to me

About Us At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personal

Reporting to and working under the general direction of the Manager, the Customer Service Representative resolves guarantor/patient account balances. The Patient Business Office's primary focus includes both timely responses to guarantor/patient inquiries via a variety of paths and outreach efforts to resolve open guarantor accounts. Contacts may be from initiated by pati

Analyze medical and surgical products to identify savings opportunities. Support cost savings initiatives by presenting data analysis to physicians, clinicians, and administrators. Provide analyses to assist with strategic decision making. Utilize third party systems, such as Healthcare IQ, Vizient tools, and Optum, to identify savings opportunities. Manage data flow and

Leads efforts for ongoing calibration of provider schedule templates and Epic decision trees that enhance patient access and scheduling workflows. Oversees updates to master schedule templates (transacted by template coordinators) to align with ambulatory best practice and standards and manages escalation to Ambulatory Capacity Management and Ambulatory Operations leaders

Under direction and collaboration with ACM Manager, responsible for the building of provider's schedule templates. This includes evaluating different scheduling functionality to enhance template design to improve throughput and/or access. Fulfills schedule change requests quickly and accurately, consistently seeking opportunities to utilize best practice strategies and te

Clinical Informaticist, MGB Solutions Delivery, Office of the CMIO Reporting to the Brigham CMIO, The Clinical Informaticist serves as a liaison and builds collaborative relationships between informatics teams, clinicians, digital systems teams, and operational staff to ensure the optimum design/use of clinical software and workflows for patient safety, quality, patient e

Provides confidential EAP services to staff, employees and their household members including the following behavioral health assessment, solution focused short term counseling, referral to appropriate level of care, crisis intervention and follow up. Serves as liaison, with client's permission, between EAP clients, supervisory personnel, and referral resources to ensure f

Reserved for Pre selected Candidate Perform original research. Mentor research trainees. Participate in teaching of graduate students as appropriate. Serve on committees at the Mass Eye and Ear and Harvard Medical School. Qualifications Ph.D. EEO Statement Massachusetts Eye and Ear is proud to be an equal opportunity employer and is committed to providing a workplace free